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Americas

United States
English
Canada
English
Français
Puerto Rico
Español

Europe

Denmark
Dansk
Germany
Deutsch
Ireland
English
Norway
English
Norsk
Poland
Polski
Sweden
Svenska
United Kingdom
English
Spain
Español
A business owner uses Elavon reporting tools to optimise their sales data and make smarter business decisions

Optimising payments is a balancing act

Approve too many risky transactions and fraud losses rise. Decline too many genuine payments mistakenly flagged as suspicious – a challenge known as ‘false positives’ – and you lose sales and loyal customers. 

Elavon Elevate is our suite of payments optimisation products and services, designed to help you find the right balance and make the most of your payments. 

What does payments optimisation mean?

  1. Using real-time data and smart technology that adapts to changing patterns, we’ll help you get more transactions approved first time, reducing false positives and lost sales.

    • Boost sales by reducing false declines
    • Improve cashflow with faster, reliable payments
    • Strengthen customer relationships 

    Using real-time data and smart technology that adapts to changing patterns, we’ll help you get more transactions approved first time, reducing false positives and lost sales.

    • Boost sales by reducing false declines
    • Improve cashflow with faster, reliable payments
    • Strengthen customer relationships 

  2. Harness machine learning and advanced AI to detect and prevent fraud in real time. Use smart technology to learn how genuine customers behave and spot unusual patterns. 

    • Prevent chargebacks and resolve disputes efficiently
    • Safeguard your reputation and customer trust
    • Reduce financial losses from fraudulent activity

    Harness machine learning and advanced AI to detect and prevent fraud in real time. Use smart technology to learn how genuine customers behave and spot unusual patterns. 

    • Prevent chargebacks and resolve disputes efficiently
    • Safeguard your reputation and customer trust
    • Reduce financial losses from fraudulent activity

  3. Streamline your operations with smart automation and transaction routing. We’ll help you spot inefficiencies and uncover missed savings in your payment flows.

    • Lower transaction fees and payment costs
    • Reduce manual work and simplify operations 
    • Safeguard your margins with expert advice

    Streamline your operations with smart automation and transaction routing. We’ll help you spot inefficiencies and uncover missed savings in your payment flows.

    • Lower transaction fees and payment costs
    • Reduce manual work and simplify operations 
    • Safeguard your margins with expert advice

  4. Enable seamless sales 
    Remove unnecessary checkout barriers for genuine customers while keeping security strong where it matters, using smart authentication and real-time risk analysis.

    Remove unnecessary checkout barriers for genuine customers while keeping security strong where it matters, using smart authentication and real-time risk analysis.

Broaden your optimisation for more benefits


Optimising payments isn’t just about authorisation rates and fraud prevention. It’s also about unlocking new opportunities for your business. 

Offer currency conversion

Attract international customers and make it easier for them to pay in their preferred currency

Strengthen chargeback management

Cut losses and administration by resolving disputes fast, with Elavon experts taking care of your chargebacks

Enjoy flexible funding options

Benefit from reliable cashflow with next-day funding and instant settlement, knowing funds will be in your account when you need them.

Enable digital wallets

Never miss a sale, whether your customer prefers Apple Pay, Google Pay or other mobile wallets.

Make the most of reporting data

See sales trends, optimise staffing and make smarter decisions about promotions and managing stock.

Gain a competitive edge

When payments are easy, customers come back and your business stands out from the competition.

quote icon

“Keeping hotel operating costs low is one of our key priorities. Elavon has been a great partner, working with us to keep card commission charges as low as possible for our hotels.” 

Sudhir Appat, Marriott’s VP of finance operations - Europe, Middle East and Africa

quote icon

“Transaction Risk Analysis provides PUMA with a technical approach to optimise our payment strategy and customer experience, keeping authorisation rates high while reducing friction for payments rated as low risk.”

Marcus Riese, senior payment specialist, PUMA Europe

Related resources

The smart way to safer payments

Transaction Risk Analysis helps you reduce fraud and enjoy seamless online payments. Download our whitepaper for everything you need to know about TRA, from how it all works to why it really matters for compliance and conversion.

Read more
Washstation wins over Gen Z with easy payments

Customer story - Marriott 

Guests at more than 500 Marriott hotels across Europe enjoy consistent and effortless payments, thanks to Elavon – while we work with the iconic hospitality brand to keep card commission charges as low as possible for its hotels. 

Read more
Payment Optimisation for Airlines

Payments optimisation for airlines

Discover how airlines can boost revenue and customer satisfaction through smarter payment strategies. Our guide reveals key optimisation tactics tailored for the travel sector – helping you fly further, faster and more profitably.

Read more

Learn how to optimise every transaction

Get in touch

Power your payments with Elavon

  • We fund you within 48 hours – or pay to upgrade to same- or next-day payments*
  • Easy signup and setup, with customer care and 24/7 technical troubleshooting in more than ten languages
  • We offer more than payments, with product features and add-on services to help you save time and money
  • Fast, secure transactions whether you trade online, in-store, both ways or even on the go
  • See real-time business reports, card transactions, payment settlements and more, on our online portal 

* Sign up for Faster Payments, which will see money paid into your account the next day.

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If you're already an Elavon customer and have a question about your account, please visit our Customer Centre or use the contact form below to get in touch.

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Helping thousands of customers around the world grow their business through payments

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Customer service: 0345 850 0195 

8am to 6pm, Monday to Friday

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Copyright©   | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.

 

U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Helping thousands of customers around the world grow their business through payments

Customer service and support

We’re here to help! 

Customer service: 0345 850 0195 

8am to 6pm, Monday to Friday

Opayo product support: 0191 313 0299

24 hours a day, 365 days a year

Start your support request online
Privacy policy Cookie policy Legal Modern slavery act

Copyright©   | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.

 

U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Privacy policy Cookie policy Legal Modern slavery act
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