In practice, hotel POS (point of sale) and hotel EPOS (electronic point-of-sale) are often used to mean the same thing: EPOS systems used to take payments at reception and across on-property services. What matters most is not the label, but whether the system supports the way your hotel operates – including pre authorisation, mobile payments and integration with online bookings.

Pre-authorisation lets a hotel check and temporarily reserve funds on a guest’s card without taking the full payment immediately. It can support faster check-in and help reduce the risk of unpaid extras, subject to the hotel’s policies.

Yes. Many hotels take payments across their property – including bars and restaurants, spa and leisure facilities, events and banqueting, in-room charges, parking and EV charging. Hotel payment systems and mobile terminals can help staff take payments in different areas of the property.

Yes. Hotels can offer Dynamic Currency Conversion (DCC) for in‑person payments, allowing guests to pay in their home currency at check‑out or across on‑property services.

For online bookings, Multi‑Currency Conversion (MCC) can show prices in a guest’s currency before they arrive, helping avoid surprises later. 

Elavon can connect payments with compatible property management systems, booking platforms and other hotel technology. The integrations available depend on your existing systems and chosen payment setup.

Yes. Elavon has a dedicated enterprise hospitality team that supports hotel groups and franchise brands with onboarding, training, payment optimisation and ongoing service. Available support is shaped around the group’s operating model and requirements.

Yes. Pay by Link lets you send guests a secure payment link by email, text or another approved channel. Hotels can use it for booking deposits, prepayments, events and other remote payment requests.