Customer Service
Elavon Customer Service: 0345 850 0195
Opayo Product Support: 0191 313 0299
Search our help centre
Customer Resource Centre
Keep your business details up to date
Keep your business details up to date on Elavon Connect
New feature allows you to edit your account details yourself within Elavon Connect.
Keeping your business details up to date just got a lot easier. Now you can manage your business details yourself within Elavon Connect in a few easy steps.
From the dashboard menu, go to Your Account and select Business Locations.
Click the pencil icon to the right of the location you want to update.
Select the item you would like to update.
Make the needed changes and submit.
Most changes will be reflected on your account within 4 business days. For some changes you may be asked to provide documentation after submitting.
Customer support team
Our customer support team is here to help.
Elavon terms of service UK (CCA)
(Sole trader, or partnership with 3 or less partners)
Elavon terms of service UK (non-CCA)
(All other customers)
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as U.S. Bank Europe, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as U.S. Bank Europe, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Essential cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies; they can only be disabled by changing your browser preferences. Please see our Cookie Policy for further information.
Performance cookies help us to improve our website by collecting and reporting information on its usage (for example, which of our pages are most frequently visited).
These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with advertisements that are more relevant to you and your interests. These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with ads that are more relevant to you and your interests.
These cookies are stored under a different domain than www.elavon.co.uk. They are mostly used to track you between websites and display more relevant advertisements between websites.
Find out more about cookies on https://www.allaboutcookies.org