Elavon Customer Service:
0345 850 0195
Opayo Product Support:
0191 313 0299
You're able to use the Shopify Shopping Cart platform alongside Opayo systems to process transactions. You just need to enable your Shopify Opayo plug in.
Any vendor with an Opayo account with an active ecommerce merchant ID can process payments through the Shopify system using the Opayo plug-in.
If you use the new Opayo plug-in you will be using our server integration to process transactions.
To authenticate on the plug-in sign up you will need to have your API key and password from your MyOpayo admin account.
In Shopify you will need to select the ‘settings’ icon and then select ‘Payments’ on the left-hand side.
Next you will need to select ‘add payment method.’
Search for ‘Opayo (previously SagePay)’
You will then have an option to install the plug in you will see the following two options to select.
You will then be prompted to authenticate using your API credentials (API key and password) from the Opayo admin account.
After authenticating your credentials there will be an option to activate Opayo.
Disclaimer - only card options on the gateway will be available for use. Adding or removing them from Shopify will not change your Opayo account. Please contact opayosupport@elavon.com for support with adding or removing payment types.
Once the new Opayo plug in is active shoppers will see the ‘Opayo previously SagePay’ and ‘Sagepay form’ option.
When the new plug-in is active and has been tested successfully you will then be able to ‘Deactivate’ and ‘Uninstall’ the old ‘SagePay form’ plug-in.
Please make sure you are confident the new plug in is working before deactivating the old plug-in.
Our customer support team is here to help.
(Sole trader, or partnership with 3 or less partners)
(All other customers)
Helping thousands of customers around the world grow their business through payments
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as U.S. Bank Europe, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as U.S. Bank Europe, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Essential cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies; they can only be disabled by changing your browser preferences. Please see our Cookie Policy for further information.
Performance cookies help us to improve our website by collecting and reporting information on its usage (for example, which of our pages are most frequently visited).
These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with advertisements that are more relevant to you and your interests. These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with ads that are more relevant to you and your interests.
These cookies are stored under a different domain than www.elavon.co.uk. They are mostly used to track you between websites and display more relevant advertisements between websites.
Find out more about cookies on https://www.allaboutcookies.org
