You can take deposits or prepayments online, by link or over the phone. This works well for restaurants, cafés, pubs, bars, fast food outlets and food retail businesses, and clear terms can help reduce confusion and chargebacks.
For every cover, we’ve got you covered
Payments that keep tables turning
Take payments at the bar, till or table. Handle tips and split bills smoothly, without slowing service. Accept cards, contactless and digital wallets.
Get paid fast, keep cash flow healthy
Reliable funding, with same- or next‑day payment options available, helping food and beverage businesses cover costs and plan ahead.
Integrated tools for hospitality payments
Connect payments with the systems you already use. Support bookings, deposits and online orders, with reporting for easier reconciliation.
Security and support you can rely on
Protect every transaction with the latest security technology, backed by award-winning customer care and 24/7 technical support.
Payment tech for smoother service
From countertop to mobile, our point-of-sale (POS), online ordering and integrated payment solutions keep shifts running smoothly – backed by always-on processing.
Order and pay in one go
Faster serving
Speed up table turn with pay-at-table and portable devices, so customers can pay and tip quickly.
QR ordering
Let guests order and pay by QR code or online ordering, with status updates and email receipts.
Self-service kiosks
Add self-service kiosks at peak times and choose which items customers can order in self-serve mode.
Face to face
Speed up service at the till, bar or table with card machines and portable POS, digital wallets, contactless, split bills and tipping.
Online
Take bookings, deposits and online orders with secure ecommerce checkout, Pay by Link or QR codes – ideal for click-and-collect or delivery.
Over the phone
Take telephone orders securely with browser-based Virtual Terminal – ideal for restaurant and takeaway deposits and prepayments.
Payments that protect your margins
In food and beverage, small gains add up quickly. We help make payments smooth, secure and successful, so you keep more of every sale by reducing disputes, friction and manual admin.
Reduce avoidable disputes and chargebacks
Help reduce chargebacks with secure payment methods, digital receipts and clear, automated refund flows so diners can see exactly what they’ve been charged.
Convert more online and mobile orders
Make checkout easier for low‑risk payments, so diners can order and pay quickly – whether they’re booking a table, ordering takeaway or paying at the counter.
Spend less time on back office tasks
Bring sales, payments and settlements into one view, then match payments to bank deposits automatically – so you can focus on customers, not administration.
Our promise to hospitality businesses
Easy setup
Get started fast with self-serve setup, where available, or our assisted onboarding.
Clear on cost
No hidden fees. Clear, competitive pricing, tailored to fit your business size and needs.
Dependable
With 99%+ uptime, our payments platform keeps you taking payments at peak times.
Secure every sale
Elavon helps protect diners’ data with PCI-compliant solutions: point-to-point encryption, tokenised contactless, chip and PIN and 3-D Secure for online orders, plus PCI DSS support too.
A good payments provider makes payments easy every day. A great one makes every day easier.
Easy integrations for online ordering and payments
FAQs
Looking for answers? Here are some of the most common questions asked by restaurant businesses like yours.
Yes. Elavon can connect payments with the tools hospitality businesses and other F&B businesses already use for bookings, deposits and online orders, with reporting to support reconciliation.
Pay by Link lets you generate a secure payment link and send it by email, text message or social media so customers pay themselves. It’s useful for deposits, catering invoices and phone orders, and the card issuer verifies the payment (sometimes with a 3‑D Secure check).
Elavon Connect lets you view payment activity and reporting in one place and download reports to support back-office reconciliation.
Yes. Support teams can help add another location to an account, and Elavon Connect reporting can help multi-site F&B companies track performance across locations.
Pricing depends on how you take payments (in person, online or over the phone), the solutions you choose and your transaction mix. We’ll recommend a setup that fits your service style and helps keep costs predictable in the food and drinks sector.
Deposits or prepayments can help protect revenue, and clear terms help reduce disputes later. For advance bookings, some businesses also use a small pre-authorisation with 3‑D Secure to help reduce no-shows.
You can track disputes in Elavon Connect, where chargeback and retrieval reports are available. You can upload evidence in the portal or send it by email, and setting up alerts helps you avoid missed deadlines.
Use secure methods (chip and PIN for in-person payments, 3‑D Secure online), disclose refund terms clearly and always refund the original card used. For phone orders, Pay by Link can help because the customer authenticates the payment with their card issuer.
Yes, any food and drinks business that accepts card payments needs to validate PCI DSS compliance. You can validate through the Secured by Elavon portal, and upload an existing certificate if you already have one.
Get in touch
Click below to contact an Elavon food and beverage payments expert.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195
Telephone: Monday to Friday 8am-5pm
Chat: Monday to Friday 8am-6pm
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195
Telephone: Monday to Friday 8am-5pm
Chat: Monday to Friday 8am-6pm
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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