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Help with Elavon Mobile
Customer Centre
Getting started with Elavon Mobile
Welcome to Elavon Mobile. You are just a few steps away from being ready to accept card payments.
Elavon Mobile empowers small businesses with the capacity to take card payments, create and manage invoices, and provides a suite of in-depth reports. If you have signed up to use Elavon Mobile, this guide will help to get you set up.
The Datecs Bluepad-50 is the card reader for Elavon Mobile in Europe, which is white. If you have a different colour Datecs, it will not work with Elavon Mobile. Find out more about your card reader here.
Learn how to pair your Datecs card reader with your Elavon Mobile app.
Learn how to create items or categories in Elavon Mobile.
Learn how to manage new and open orders in the Elavon Mobile app.
Learn how to process a return and refund in the Elavon Mobile app, either from an existing order/transaction or as a stand-alone refund.
Learn how to add additional users from Elavon POS login. Click below for step-by-step instructions.
Learn how to add additional users from poseu.elavon.com. See the step-by-step instructions by clicking below.
With talech Mobile you can manage your payment, taxes, service charges and more. Below you will find an overview of your talech Mobile settings highlighting their functions to allow you to set your business up for success.
Elavon Terms of Service UK
Domestic and Multinational Customers
UK Operating Guide
The point-of-sale procedures
Opayo Merchant Terms & Conditions
(Opayo gateway only)
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
Telephone: Monday to Friday 8am-5pm
Chat: Monday to Friday 8am-6pm
Elavon technical support: 0818 20 21 30 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
Telephone: Monday to Friday 8am-5pm
Chat: Monday to Friday 8am-6pm
Elavon technical support: 0818 20 21 30 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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