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“Elavon operates the same platform across all our markets, which is really important: the ability to just pull data and run our operation in a consistent way, wherever we are or wherever our customer is.
“One of the great things about having a key relationship with a global partner like Elavon is the transferability of their core services to every facet of our operation. If the customer presents a card at the checkout terminal, that’s the same as writing in their card details on the website. It goes into the same channel of information.
“One of the things we’ve been able to deliver together with Elavon is a data foundation of payments… a wealth of almost real-time data on our payments for every store and country we’re operating in, telling us more than we used to know about our payments, our customers and a lot more that we can take to the business, to help make better decisions.”
Sam Langsford, inbound payments specialist for IKEA,
Ingka Group
Key benefits
- Dedicated relationship management for engaged, personalised customer service
- In-depth understanding of the unique needs and challenges of enterprise retail
- All transactions go into the same channels for comprehensive, bespoke reporting, across store locations and even different markets
- Transferability of core services across the entire enterprise operation
- Security across all payment methods, from in-store and online to remote sales and softPOS
If you'd like to explore how our experts can support your business, talk to us.
27 May 2024
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as U.S. Bank Europe, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as U.S. Bank Europe, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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